REFUND POLICY
Introduction
Welcome to The Wedding Search. The following Refund Policy is applicable to payments made for our matchmaking and matrimonial services, which may or may not be refunded.
General Policy
- All payments made for our services will not be refunded, unless and until mentioned specifically under a service agreement.
- By using our services, you agree to our Refund Policy.
Eligibility for Refund
- Refunds will be considered for payments made for our services under the following circumstances:
- If there is a duplicate payment made by mistake.
- If there is a technical error resulting in incorrect billing.
- If there is no delivery of services as promised.
- In such cases, please contact us within 7 days of payment.
Non-Refundable Cases
- Refunds will not be made under the following circumstances:
- If there is a change of mind after availing our services.
- If there is dissatisfaction due to personal reasons.
- If there is no response from matches.
- If there is a delay due to incomplete and incorrect user information.
- If there is partial usage of services.
Disclaimer for Matchmaking Services
- It is a subjective and personalized service.
- We do not guarantee successful matches, relationships, and marriages.
- Results may vary from person to person.
Refund Process
- Refunds will be processed within 7-10 business days after approval.
- Refunds will be made to the original payment method.
- There may be a deduction of transaction fees.
Cancellation Policy
- You may cancel your services at any time. No refund will be made after activation of services.
Modifications to Refund Policy
- We may change and modify our Refund Policy at any time without prior notice.
Contact Us
- For any query regarding refunds, please write to us at: info@theweddingsearch.com